I have been in the data center services industry for about 10 years now and I never get tired of the question…..”which data center is right for me?”.  Well, as many of you know, the answer can be an endless list of marketing blah.  But the real answer is, “what do you need from a data center?”  If your data is mission critical to your business, then the facility you should be looking for needs to be absolutely bullet-proof.  What I mean is you need to make certain that not only is the data center 100% secure and reliable, but also that you are confident the provider you have chosen has taken the necessary steps to provide true Enterprise Class data center services.  As a guide, here are some questions that you need to ask each provider when choosing a data center: 
• Do you own the building the data center is in? (I’ve seen landlords get in the way of operating efficiently)
• How long have you been in business ?(a long  and positive track record means everything)
• Do you have multiple bandwidth providers? (the more diverse providers, the more redundant)
• Do you have multiple generators? (remember, redundancy is the key)
• What type of fire suppression is installed? (remember, “dry pipe/pre-action” means  water…yikes)
• Do you have 24/7 monitoring? (someone always needs to be proactively monitoring for issues)
• Do you have 24/7 support? (Murphy’s law….make sure someone is there to assist at any time)
• What are your plans for growth? (if they are not planning for their future, do they care about yours?)
• Are you SAS70 Certified? (shouldn’t your provider put forth the extra effort/expense to insure operational excellence?)
• Do you allow 24/7 access to the data center? (it’s your stuff, you should be able to get to it when you want)
• How do you charge for power? (metered power is catching on…..pay only for what you use)
• Do you monitor PUE? (if you’re concerned with energy efficiency, shouldn’t your provider be too?)

When I first started in the Data Center Services Industry, I was with an International provider working out of headquarters in NYC.  Man, I thought that was the place to be…..New York City, the most important metropolitan city in the world with the latest and greatest that technology had to offer. Things were going great.  We had a beautiful data center and NYC was overflowing with companies that needed our services.   Customers were lining up at our door….we couldn’t build cabinets fast enough.  The Data Center industry was on cruise control and I was driving it in New York City.    Then came Sept. 11, 2001.  We were located about 10 blocks from the World Trade Center – not that far when you’re talking about city blocks in Manhattan.  The city stopped, nobody was allowed access to our building for weeks.  Yes, the generators kicked on when the power failed, our multiple access providers allowed us to maintain connectivity and our staff did a great job keeping our customers online.  As we all experienced, everything came to a screeching halt after the attacks.  Without downplaying the tragedies of that day, my focus for this message is that although the data center performed exactly as it was supposed to, our customers quickly changed the way they viewed where their data center is located and their disaster recovery plans.

Well, now it’s 2009 and I’m fortunate to continue my career within the Data Center services industry with LogicalSolutions.net.  I followed the lead of a lot of my clients from NYC and moved away from the metro area and headed north to Upstate, NY.  Most of the customers I had in NYC either moved their primary  infrastructure out of the NYC data center and into one located in this region, or setup a DR site in a data center located in this area.  Either way, they quickly discovered that data center services provided in Upstate, NY are not only as good (if not better), but the price is right too.   One of the many things that Upstate has to offer is the climate.  Our climate lends itself very well for data center cooling and power management.  I’m sure you’ve heard that Yahoo has even recognized this and is building their newest data center in Buffalo.  LogicalSolutions.net has built its newest data center in Pittsford, NY – a suburb of Rochester.  With our data center located in this area, we are able to accomplish many things.  One of those is the ability to reduce power costs by utilizing the latest technologies by taking advantage of the cooler climate.  Combined with the ability to provide metered power, we are able to manage power utilization more efficiently which enables us to pass tremendous cost savings on to our customers.  When you are considering data center services, start to consider the Upstate, NY region for the energy efficient processes, robust backbone options, and skilled engineering support.